I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.

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Living (And Working) In The Digital Age

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Businesses have facilitated the invention of new ideas for hundreds (even thousands) of years, and technology has kept necessity going, allowing businesses to be more and more innovative as certain tasks became easier to do and newer challenge arise. However, how is a business to compete and survive in the digital age?

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Association Social Media: National Society of Accountants

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How the National Society of Accountants manages their Social Media. Association Social Media Manager Interview Series by SocialFish.

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[Cool Infographic Friday] All You Need To Know About The Anatomy of Songs

And why Maddie hates country music. (Sorry.)

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Association Social Media: NASTAD

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How NASTAD manages their Social Media. Association Social Media Manager Interview Series by SocialFish.

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Five Steps for a B2B Social Media Marketing Strategy

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An effective B2B social media marketing strategy is very different than the ones employed by business-to-consumer companies. Instead of trying to reach a mass audience, these businesses want to connect with a very targeted one. Here are five steps that every B2B company trying to implement a social media marketing strategy should take.

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What You Need to Know Before You Install Facebook’s Messenger App

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Caveat emptor when it comes to anything Facebook does.

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Association Social Media: American Anthropological Association

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How the AAA manages their Social Media. Association Social Media Manager Interview Series by SocialFish.

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[Cool Infographic Friday] 20 Captivating Marketing Statistics

“the latest predictions and newest trends driving marketers in 2014.”

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Association Social Media: ASCD

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How ASCD manages their Social Media. Association Social Media Manager Interview Series by SocialFish.

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Five Steps for a B2B Social Media Marketing Strategy

Thumbnail image for Five Steps for a B2B Social Media Marketing Strategy

An effective B2B social media marketing strategy is very different than the ones employed by business-to-consumer companies. Instead of trying to reach a mass audience, these businesses want to connect with a very targeted one. Here are five steps that every B2B company trying to implement a social media marketing strategy should take.

Continue Reading ⇒

What You Need to Know Before You Install Facebook’s Messenger App

Thumbnail image for What You Need to Know Before You Install Facebook’s Messenger App

Caveat emptor when it comes to anything Facebook does.

Continue Reading ⇒

Association Social Media: American Anthropological Association

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How the AAA manages their Social Media. Association Social Media Manager Interview Series by SocialFish.

Continue Reading ⇒

Association Social Media: ASCD

Thumbnail image for Association Social Media: ASCD

How ASCD manages their Social Media. Association Social Media Manager Interview Series by SocialFish.

Continue Reading ⇒