Just as company representatives need integrated data from all channels to effectively handle inquiries, customer satisfaction across all channels needs to be monitored.

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[Cool Infographic Friday] The History of the Hashtag

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You know I love these history infographics.

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What’s in Your Community Manager Job Description?

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Template community manager job description for ya.

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Next #culturechat 4/30 – Hiring for Culture Fit

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Join us for a great #culturechat, last Thursday of the month at 1 pm ET

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Go Local with CSR

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Give Local America. May 5. Be there.

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[Cool Infographic Friday] How to Write Your Next Piece of Content

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Content writing tips from the expert Ann Handley.

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Everything you need to know about Outreach Marketing

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Grouphigh Outreach Virtual Summit. Be there. It’s free! And virtual!

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Association Social Media: Independent Electrical Contractors (IEC)

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How IEC does their social media. Part of the Association Social Media Interview Series by SocialFish.

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Content Strategy Lessons from Lego: Everything is Awesome, Especially your Content

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Is your content awesome? Let’s see what we can learn from Lego to make it that way.

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Association Social Media: Independent Electrical Contractors (IEC)

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How IEC does their social media. Part of the Association Social Media Interview Series by SocialFish.

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Content Strategy Lessons from Lego: Everything is Awesome, Especially your Content

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Is your content awesome? Let’s see what we can learn from Lego to make it that way.

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Does your employee engagement suck?

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You’re not alone. We can help you figure out why your engagement is not up to par – and fix it.

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Technology Trends in Associations

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Webinar recording about the latest trends in association technology.

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