Jason Della Rocca and I presented a session at ASAE09 called CounterIntuitive Paths to Success: Upending the Status Quo, based on this article by Jason about some pretty radical stuff he did to grow membership during the nine years he was Executive Director of IGDA, the International Game Developers Association.
In our session, Jason talked a bit about the ideas in his article, including the recurring theme at ASAE09 about how failing quickly and cheaply is totally ok and even valuable for associations.
We then asked our session participants to work in groups at their tables to share counterintuitive ideas they had seen in their travels. Thank you to our table hosts who diligently took notes for us, which Jason will post to the ASAE wiki. I’ll update this post with a link once I have it. [UPDATE: Here it is.]
I thought I would share my six favorite counterintuitive ideas here. I hope you’ll be inspired to try some!
1. Ditch your committees. One group reduced their governance structure from several dozen to two committees, resulting in increased productivity and transparency.
2. Do your own thing. Everyone says start a Facebook group? Go Myspace.
3. Buy one, get one free for conference registrations.
4. National organization provides registration technology/management to local chapters – in exchange for owning the data. This allows them to collect key information about how members are behaving/engaging locally while alleviating a big burden for local volunteers. They are seen as the “white knights” and get the benefit of critical data.
5. Bring in the CEOs of your competitor organizations to your strategy development weekend.
6. Create a Wall of Feedback at your annual conference – give each attendee 12 post-its (6 critical, 6 nice to have). Arrange post-it’s under topical areas, and use the closing general session to recap people’s comments. Next year, report back on progress.
Do you notice a pattern here? These are all about going against the grain. Need to make money? Give stuff away for free. Need to develop better strategy? Invite competitors, remove the chain of command/committee barriers – and open the doors to direct feedback. Do the opposite of what everyone else is doing.
The final part of our session was a real-world problem, where a state association was being hit hard by the economy, needed to ramp up new member recruitment without a budget, and was being hamstrung by the dues policies and procedures of their national organization. General consensus in the room? Go rogue and ditch the national. BIG lesson here for national associations with components, I think – don’t let your procedures and structures stop your components from innovating and fighting for their own survival. You think they need you… but maybe they don’t.
What do you think? Have you undertaken anything at your association where everyone said, nah, that’ll never work – but then it did? Have you ever tried going at a thorny problem from a completely unusual angle and gotten unexpectedly good results? Have you had ideas but just haven’t tried them yet? I think if there is a silver lining about this economic downturn we’re in, it’s that many associations have been forced to go back to their roots, to re-examine why they actually exist and for what purpose – and maybe to allow themselves to try some crazy things, now that they are no longer blinded and bound by their own success.
I’d love to hear more ideas like this.
Thanks again to everyone who attended our session!
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21 responses to "6 Counterintuitive Ideas for Associations"

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6 Counterintuitive Ideas for Associations http://ff.im/-7qHi1
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RT @maddiegrant: 6 Counterintuitive Ideas for Associations http://ff.im/-7qHi1
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RT @maddiegrant: 6 Counterintuitive Ideas for Associations http://ff.im/-7qHi1 <good recap of an awesome session>
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I like the ideas here—the more times we hear these types of ideas, the less radical they seem! thanks for continuing to show that there are options to doing things the way they’ve always been done
If nothing changes, nothing will change, right?
I love this post and the direction it leads us. My former association’s industry was hit very hard by the recession, and things looked very dire for the survival of many of our local associations. One of our local associations surprised all of us by working with their competition — a for-profit organization that provided insurance and education to small companies in our industry — to provide education and social hours to their members.
It came about because some of the staff from both organizations decided to play nice and do something good for all of their members and not worry about any possible consequences (stealing members from each other) as they normally would. The partnership is working so far. The local association is able to offer a robust schedule of educational and social events — exactly what their membership wants. And both organizations have been able to keep their doors open because of the extra revenue and retention.
I love the idea of a feedback wall. I think it’s so important for associations to solicit feedback from members after their meetings — it’s the only way to truly improve them. Whenever possible, there should be less red tape and policy and more actual conversation. Like you pointed out, the bad economy can award certain advantages to all organizations. It takes a lot of creativity to find out how to make do with less money, and the 6 ideas you listed can definitely be done on a tighter budget!
Love this post & where it leads – 6 Counterintuitive Ideas for Associations (by @maddiegrant) – http://bit.ly/sh4hr
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RT @DeirdreReid Love this post & where it leads – 6 Counterintuitive Ideas for Associations (by @maddiegrant) – http://bit.ly/sh4hr
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RT: @jeffgnimble: RT @maddiegrant 6 Counterintuitive Ideas for Associations http://ff.im/-7qHi1
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RT: @deirdrereid Love this post & where it leads – 6 Counterintuitive Ideas for Associations – http://bit.ly/sh4hr [sweet! thanks doll!]
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6 counterintuitive ideas for associations. Worked for IGDA; may work for you: http://bit.ly/3vwBf2
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I think we could sum it up in two words: “Opposites attract.” Do the opposite of your conventional thinking and watch it attract new people, ideas, conclusions and strategies.
Thanks for sharing Maddie.
RT @maddiegrant 6 Counterintuitive Ideas for Associations — SocialFish http://bit.ly/12zkQB via @MsStallings
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We think you should read the latest from SocialFish: http://bit.ly/w9gPO
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@maddiegrant shared this recap of her session – a must read for assn peeps – 6 counterintuitive ideas http://tinyurl.com/lxrurz
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applauding "6 Counterintuitive Ideas for Associations — SocialFish" ( http://bit.ly/1247aw )
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6 Counterintuitive Ideas for Associations — SocialFish http://bit.ly/Z7VJM [UPDATED with link to full wiki notes!!]
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RT @maddiegrant: 6 Counterintuitive Ideas for Associations — SocialFish http://bit.ly/Z7VJM [UPDATED with link to full wiki notes!!]
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