This is the first guest post by awesome nonprofit social media rockstar John Haydon. John will be providing tactical tips here on SocialFishing on a monthly basis. Can.Not.Wait. Whoo hoo!
You’re curious how a Facebook Group can compliment your Page. Or, you may have a Group and want to “move your fans” over to your Facebook Page.
Many nonprofits find Facebook confusing so don’t get down on yourself if you are lost.
Pages, Groups and Profiles
Facebook created Pages, Groups and Profiles – three separate applications – to help individuals and organizations achieve three separate goals:
- Create a presence for a business, brand or non-profit on Facebook (Facebook Pages).
- Organize a group of people around a common issue or interest (Facebook Groups).
- Create a home base on the web for individuals to express themselves and connect with others (Facebook Profiles).
Facebook Pages vs. Facebook Groups
We know that profiles are for individuals, but what’s the difference between Facebook Pages and Facebook Groups?
Facebook Pages

Facebook Pages are used to promote businesses, non-profits, celebrities and artists to Facebook users.
Facebook states that “only the official representative of an artist, business, or brand may create a Facebook Page.” In other words, Pages are intended to be an “official” web page for your organization on Facebook.
- Facebook Pages are indexed in search engines – increasing the likelihood of folks finding your organization through a Google search.
- A Page can have multiple administrators. This lightens the workload of maintaining a page (groups also allow for multiple admins).
- Analyze Traffic. Facebook Pages allows you to capture essential stats on Facebook fans.
- There are no limits to the number of fans you can have on a page.
- But, you need at least 25 fans to create a custom URL.
- Sending updates to all your fans at once is quick and easy. And fans receiving those messages can easily forward the message OR post the message to their Facebook Wall.
- Updates and wall posts can be targeted to specific subsets of Facebook fans.
Tips For Using Facebook Pages:
- You can add Facebook Applications like Video or Static FBML to enhance the experiences fans have with your Facebook Page (Groups don’t offer this option).
- Since each tab has its own URL, you can choose any of them as the landing Page for off-site promotion. You can also choose which tab to set as the default when users find your Facebook Page.
- Work your status! A frequently updated status with useful and interesting content keeps fans coming back.
- Pages now have the same multimedia functionality as the Wall tab on a user Profile – encourage posting!
- Encourage fans to “share” Notes or Photos with their friends or post to their Profile.
- Using the notes application, you can import an RSS feed to drive more traffic to your blog.
- Using Static FBML, you can include an email web form to capture subscribers.
Facebook Groups

Facebook Groups can be created by anyone interested in promoting and organizing people around a specific interests or cause. All members of a group have the ability to contribute content that appears on the Group’s wall – photos, videos, discussion threads.
- Active participation: Because members of the group actively contribute content and participate in informal but meaningful discussions, they are more likely to keep coming back.
- Groups come in three flavors: Open (anyone can join), Closed (group admin approves requests to join) and Secret (Only members and those invited know that the group exists).You can change the flavor of your group at anytime.
- Warning: Secret Groups don’t allow you to send a second event invitation to the same person.
Tips For Using Facebook Groups:
- The Group name should make people want to join. Which name would make you join: “Let’s talk to Coca Cola about saving the World’s children” or “ColaLife“?
- Invite your raving fans to start a discussion on the group (you know who these people are, right?). They’ll feel a sense of pride and will likely invite new people to join the group.
- Upload photos and videos – encourage members to post these to their profile so that their friends can easily join the group.
What Facebook tip would you add?
- Bit.ly URL for this post:
- http://bit.ly/awoiCY
37 responses to "Facebook Groups And Facebook Pages – Everything You Need To Know"







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Socialfishing: Facebook Groups And Facebook Pages – Everything You Need To Know (http://bit.ly/awoiCY) #socialfish http://bit.ly/awoiCY
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Facebook Groups And Facebook Pages – Everything You Need To Know http://bit.ly/aN0TPS
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Facebook Groups And Facebook Pages – Everything You Need To Know http://bit.ly/apQrAl #socialfish
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RT @SocialFishFood #Facebook Groups And Facebook Pages – Everything You Need To Know — SocialFish http://bit.ly/beYR5V
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Facebook Groups And Facebook Pages – Everything You Need To Know — SocialFish http://bit.ly/akyaAN
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We’ve found that the Fan Page is definitely the better solution for our association compared to the group we had previously.
However, one of the challenges we’re finding with Facebook pages is that they are permanently tied to the creator’s user profile. Although other admins can be added, the creator can never be removed as an admin and cannot delete their Facebook profile because the fan page is tied to it.
I’ve looked into the business account method of creating a fan page, but that too has an individual’s name associated with it. Technically, if a person has both a business account to run a fan page and a personal profile, they are violating Facebook’s terms of service regarding having multiple accounts.
While I don’t mind that my association’s fan page is tied to my personal profile, some of our chapters want to create fan pages and are more wary of that setup. They want to know they have the option of deleting their personal account someday without taking the chapter fan page down with it. It’s something Facebook should address, IMO.
Very useful! Facebook groups And Facebook pages – Everything You Need To Know http://bit.ly/aoO3FV
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My guest post over at SocialFish: "Facebook Groups And Facebook Pages – Everything You Need To Know" – http://bit.ly/d3qPoR
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My guest post over at SocialFish: "Facebook Groups And Facebook Pages – Everything You Need To Know" – http://bit.ly/d3qPoR /via @johnhaydon
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RT @johnhaydon: My guest post over at SocialFish: "Facebook Groups And Facebook Pages – Everything You Need To Know" – http://bit.ly/d3qPoR
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RT @joltsocialmedia: Facebook Groups And Facebook Pages – Everything You Need To Know http://bit.ly/apQrAl
#socialmedia
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Karen – I recommend that orgs assign multiple admins on an account.
John – At some point, I would love to get your feedback on Facebook Pages vs. Facebook Causes.
RT @SocialFishFood Facebook Groups And Facebook Pages – Everything You Need To Know — SocialFish http://bit.ly/beYR5V (cc: @johnhaydon)
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Sue Anne. Thanks for the visit here!
Causes should be used to augment a specific fundraising campaign. Pages should be used as a permenant presence on Facebook – your org’s “home base”. Susan Gordon wrote and excellent post on best practices for Causes called Effective Fundraising with Facebook Causes. Great overview of how to get started and use Causes effectively.
For those not in the know, a great breakdown of facebook pages, groups & profiles — http://bit.ly/cVEOG3 /via @SocialFishFood + @johnhaydon
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Facebook groups and Facebook pages – What you need to know http://bit.ly/bV259v
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@maddiegrant and @lindydreyer – Thanks again for having me as a guest yesterday! -> #Facebook Groups / Pages – http://bit.ly/awoiCY
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RT @pendergrasslib: Facebook Groups And Facebook Pages – Everything You Need To Know %u2014 SocialFish http://ow.ly/1h5ND
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Facebook Groups And Facebook Pages – Everything You Need To Know http://j.mp/9KXdfH
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Facebook Groups And Facebook Pages – Everything You Need To Know: http://tinyurl.com/y9mjatp For more like this: http://www.anewrelevace.com
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RT @deirdrereid: Terrific post by @johnhaydon on @socialfish re everything you need to know abt Facebook groups & pages http://bit.ly/a3e1Dz
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RT @SocialFishFood Facebook Groups And Facebook Pages – Everything You Need To Know — SocialFish http://bit.ly/beYR5V
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RT @NigelFenwick: RT @SocialFishFood Facebook Groups And Facebook Pages – Everything You Need To Know — SocialFish http://bit.ly/beYR5V
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RT @peggyhoffman: Terrific post by @johnhaydon on @socialfish re everything you need to know abt Facebook groups & pages – http://bit.ly/a3e1Dz
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RT @peggyhoffman: Terrific post by @johnhaydon on @socialfish re everything you need to know abt Facebook groups & pages – http://bit.ly/a3e1Dz
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RT @tweetmeme Facebook Groups And Facebook Pages – Everything You Need To Know — SocialFish http://bit.ly/beYR5V
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Have a read – Facebook Groups And Facebook Pages â Everything You Need To Know – http://bit.ly/c3b5jW
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John – agreed, but a Fan Page is still inexorably tied to the Creator’s account. Even if other admins are assigned to a Fan Page, the Creator cannot be removed. That’s the rub.
@Karen I totally agree that Facebook needs to address the page admin thing. You can add however many other admins to the page; the fact remains that if the person who set up the page quits or gets fired, your company could have a problem. I will say that I know of one person who contacted a DC Facebook staffer via email and asked him to please address this with Facebook (the admin/page tie thing) and he personally took care of unhooking her original page creator from the page, so it can be done. Short of that, if page originators leave a place, companies are going to have to start creating some kind of waiver for those employees to sign saying that even though the page is tied to them they won’t do anything with it.
Karen – That is the rub, for sure.
Maggie – You mean a waiver that waives their rights to admin the Page if they leave?
#Facebook Groups & Facebook Pages – Everything You Need To Know http://bit.ly/beYR5V #SMM
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RT @Flipbooks: #Facebook Groups & Facebook Pages – Everything You Need To Know http://bit.ly/beYR5V #SMM
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