Social and Entrepreneurs

As you will soon see in our Humanize book, one of the principles associated with social organizations is being decentralized. In the book, we talk about having a decentralized culture as a cornerstone of being open. Human organizations push the limits on a decentralized culture. It’s not that all hierarchy is dismissed, but open organizations understand the value of a flat hierarchy that enables more action.

Of course, most of today’s organizations are quite centralized. Just look at our org charts… But here’s an interesting twist. All organizations started out as entrepreneurial ventures, even if that was years and years ago. They are founded by someone. And in the early years of an organization, it is the founder that drives the culture. But in those years, the founder is quite literally the owner of the enterprise. This actually skews these organizations towards more centralization. It’s the owner’s assets on the line, so they get to make the decision, right? We may not realize it, but this ends up skewing the culture towards centralization. We defer to the owner. We defer up the chain of command.

So it turns out that our spirit of entrepreneurship may actually be a cause of the centralized cultures we now live in. This seems odd, because creating an “entrepreneurial spirit” in your organization would imply a bit of decentralization and letting people do their own thing. So what does this mean?

It means if you work in a new or small organization, you probably need to pay more attention to this centralization issue (and the other elements of our book, for that matter) than you think you do. It may feel fairly open with just a few people in decision making roles. You can all get around the conference table to decide things if you need to, right? Yes, and that is pretty open, but you’d be surprised how quickly you back into centralization without realizing it. It is critical to make these topics more visible, earlier on. It’s like conflict–waiting until it gets bad is a terrible idea. Handling it early when it doesn’t seem like a big deal is the best way to handle it.

So as you go about your business as an entrepreneur or leader of a small organization, pay attention to how the way you run things now is going to impact people down the road when your organization has grown beyond its entrepreneurial roots.

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Learning organizations develop as a result of the pressures facing modern organizations and enables them to remain competitive in the business environment. .. Development ..Organizations do not organically develop into learning organizations there are factors prompting their change. As organizations grow they lose their capacity to learn as company structures and individual thinking becomes rigid.

Jeffrey: someone needs to create an award for blog commenting and give it to you.

I haven't read responsibility virus, but I'll put it on my list. Barry Oshry talks about a similar dynamic in Seeing Systems. Where the "top" of any system is burdened by responsibility. Part of the work of the top is to release that burden (the middle needs to release the need to make everyone happy, and the bottom needs to release it's victimhood).

Interesting take on the issue Jamie. Having co-founded a company in my past, we certainly tried to create a decentralized culture, but often found a bit of "founder deference" popping up in group decision-making conversations. And my first association experience involved four staff members in which I truly think we all "owned the whole" because it was the only way work could get done. Had our CEO been a more directive leader though, it certainly could have ended up having more centralization to it.

Side note: this reminds me a bit of Roger Martin's book, The Responsibility Virus, in which he describe how when we may assume more responsibility for something than is appropriate which in turn, enables other to assume less responsibility, ultimately then causing us to feel an even greater obligation to make sure things get done. It's a cycle that can happen pretty subtly if we're not careful.

My takeaway from your post is the need to pay attention to the distribution of voice and vote and remain vigilant that it reflects the desired culture. We need to more regularly be asking "What are we learning about how we are doing what we are doing?"

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  1. [...] Social and Entrepreneurs — SocialFish Jamie Notter on the Social Organization and how an entrepreneurial spirit can lead to unwanted centralization. Source: http://www.socialfish.org [...]

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