Social CRM Fuels Engagement and Growth [Infographic]
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About us
Maddie Grant, CAE and Lindy Dreyer are strategic consultants at ICF Ironworks.
We also manage the SocialFish blog, the biggest industry social media blog for associations and nonprofits. We have regular bloggers writing for us on social strategy, implementation, social theory, social business and lots of other topics that interest us and push our industry forward. Every author's posts are their own, and none represent the views of ICF Ironworks or ICF International.
More on our consulting is here.
Happy reading.
Lindy Dreyer
lindy@socialfish.org
Follow @lindydreyer
Maddie Grant
maddie@socialfish.org
Follow @maddiegrant
Washington, DC
202-713-5343
Recent Posts
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What’s coming down the pike in social marketing?
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IMPORTANT: 2013 Nonprofit Engagement Data Management Study
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{ 2 comments… read them below or add one }
Social Media has become a new channel of information exchange and it will become a critical tool, service will continue to grow in importance as customer acquisition continues to be difficult.
Social media, with its virtually zero cost and real-time features, represents an ideal CRM environment for businesses of all sizes and budgets.
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