{ 1 comment }

Sam Jackson February 13, 2016 at 1:07 PM

I have been using SocialOomph almost exclusively, and I do send auto DM’s to all new followers. I feel they at least deserve an immediate acknowledgement from me.

But lately I’ve ran into massive problems with SocialOomph rejecting my tweets, and saying they were duplicates. When I asked support, they stonewalled me – said that they had no control over this, that I should take the query to Twitter. And what a pity that I should be disappointed with their service because of something they can’t control.

If it’s twitter, and not them, why can I copy the EXACT same tweet, go to tweetdeck (or any other platform) and the tweet goes through, no prob.

So, SocialOomph may have a nice dashboard, but their customer service folks have their head up their . . . Use at your own risk.

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