I’ve partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.

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Holy Awesome – NTEN’s Impact Evaluation

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NTEN shares their Impact Evaluation – which measures publicly how they are succeeding in their mission. Beyond awesome.

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Is your organizational culture ready for the Millennial Era?

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Got a spare hour? You might want to bookmark this. Jamie Notter and Maddie Grant were invited to be the first interview for their new #SitrionTalks series, and they share their thoughts about Millennials, organizational culture in the digital age, and their research for their upcoming book.

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[Cool Infographic Friday] Do’s and Don’ts When Meeting with a VC

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3 Social Media Opportunities Your Nonprofit is Losing

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Use social media and other online resources to educate yourself and make the success of your NPO a reality.

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Association Social Media: American Occupational Therapy Association (AOTA)

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I am SO excited to present the first post in an ongoing series of interviews of Association Social Media Managers. In this series, you’ll be able to compare notes on what all of these fab organizations are doing with their social media management – from how they organize the roles and responsibilities, to how they manage content flow through the organization and out to social, to what campaigns they tried, to how they see the future of association social media.

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The Importance of Testimonials and Social Media

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“What exactly makes testimonials so important? Simply put, it’s the educated consumer. B2B buyers have shifted toward the habits of B2C end users. They do a large amount of online research about a company or product before even reaching out to the company to begin the purchase process.”

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[Cool Infographic Friday] Content for SEO

“Web pages are the leading content for SEO gains, cited as “very effective” by 50 percent of marketers. But marketers should take note that not just any content will boost search performance – especially in the post-Panda searchscape.”

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21st Century Collaboration in Action: The Path To Belgium’s First AMC

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Guest post by Marc Mestdagh, ceo 2Mpact, Executive Director of BSAE (Belgian Society of Association Executives.

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Calling all Association Social Media Managers

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Looking for folks who would like to be interviewed for SocialFish by yours truly… and show off your good social media stuff and get some good traffic your way in return!

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Leveraging Social Identity

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In this one-hour webinar, analysts Andrew Jones and Charlene Li share how insights can be gleaned from social media to: 1) Identify and better understand prospects and customers throughout the customer lifecycle, and 2) Deliver targeted, personalized messages and experiences to them across channels.

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