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You have to set the right goals for your website. Otherwise, how do you know if it’s working? Your website is a reflection of your organization. If its goals are focused on increasing revenue, then that’s what you are focused on. Is it? Or are you focused on increasing member engagement? Do you want members to buy things from you would your rather have them get value from the products and services you provide so that they’ll become active members? I’ll let you decide what your organization is striving for when it comes to business goals. But whatever those business goals are, your website goals should match them. Read More

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The social-sector has a $210-million-plus knowledge sharing problem. That’s about how much foundations alone invest each year to publish research and other knowledge, much of which ends up as PDFs on a website--or worse, gathering dust in a drawer. That’s the problem we set out to solve when we created IssueLab, Foundation Center’s platform for gathering and sharing what the social sector is collectively learning about social problems and their solutions. Read More

Thumbnail image for [Cool Social Tools] IssueLab: To Unlock PDF Jail, Share What You Know

The folks over at the American Association for the Advancement of Science (AAAS) are currently running a survey to determine what community management within science looks like. If you’re working to build communities within a professional association or other scientific setting, please do take a look. Read More

Thumbnail image for Working to build scientific communities? Please take the AAAS State of Scientific Community Management Survey

Just a little reminder that Jamie and I have been busy bees writing a whole yearly series on culture for AssociationSuccess.org! Here's a quick sampler from the last few months. Read More

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Imagine if you could harness the collective wisdom of everyone in your community. With Breezio combining the best of knowledge exchange, professional development, and content management in a unique, comprehensive and user-friendly community engagement platform, now you can. Read More

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Most of us don’t realize it, but we are solving bad web problems. Bad problems focus on a task or a feature. Good problems focus on the experience. Read More

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Title says it all, really. Read More

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We have partnered with the online survey company QuestionPro to create a quick and powerful survey you can run with your employees that will give you detailed metrics on how aligned you are with the 4 capacities identified in When Millennials Take Over (digital, clear, fluid, and fast). Read More

Thumbnail image for [New!!] How aligned is your organization with the Millennial generation?

As corporate responsibility has become more of a deal breaker with millennial shoppers (the biggest profit generators in the economy today), businesses are taking note. Read More

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