Got a spare hour? You might want to bookmark this. Jamie Notter and Maddie Grant were invited to be the first interview for their new #SitrionTalks series, and they share their thoughts about Millennials, organizational culture in the digital age, and their research for their upcoming book.
People who design software or websites care a lot about "user experience." Or they should, anyway. I know from the user perspective, that if I have to struggle to use your product or navigate your site, I will give up very quickly and go to a competitor. I have no patience for that, since it's so easy to switch. But do our organizations care about that?
In social media (and other places, of course) we have constant "relationship transactions." There is an expectation of trust depending on quality of our social media activity. Beyond brand-to-customer/user/potential customer engagement, social media is used as a vehicle for content promotion. The content is related to your brand, and so is your ability to deliver that content. Your social media audience expects something from you, and you should be working to meet those expectations. So, you have to deliver with assumption that people in this relationship are able to make a quality assessment equally. And if they can't make that assessment, they have to trust that you can.
HR can no longer sit on the sidelines, watching others play the game. Time for change is upon us. Human Resources must evolve as a serious partner in the business, one that links values and value-creation with people and practices. HR must emerge as a fearless leader. HR Reinvention is a gathering of inspired HR leaders committed to charting a new course for the future of Human Resources. There will be speakers; there will be discussion; there will be discourse; and there will be cocktails. We will dialogue, discuss, and perhaps even bicker a little. At the end, we will be different. HR will be different. You are invited to be a part of something unique and important. Human Resources needs you. Business needs you. Are you up for it?