Often, our best and most reliable resources are right under our nose – we just have to know where to look. What are some of your favorite resources that you’ll be using as you get ready for #GivingTuesday?
I've partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management.
In this one-hour webinar, analysts Andrew Jones and Charlene Li share how insights can be gleaned from social media to: 1) Identify and better understand prospects and customers throughout the customer lifecycle, and 2) Deliver targeted, personalized messages and experiences to them across channels.
"As communications patterns have shifted to a reality where everyone is the spokesperson for your nonprofit, how you and your colleagues use social media can greatly impact your organization's reputation and relationships with the community."
ICF Interactive has developed the Digital Momentum Checkpoint, a researched, expert assessment of how your digital channels are performing to help you take your digital experience to the next level. We’ll show you where you have opportunities for improvement and give you actionable recommendations, big ideas, and a step-by-step plan to get you there.