I work with clients using all types of community platforms, and I can point to five engagement-busters that affect all organizations, no matter what platform they’re using. And fortunately, three of them are things you can actually do something about.
Some good trends for you in this deck by Brian Solis at Altimeter.
A pointer to a must-read post debunking everything we think about social media.
TransparentChoice is challenging you to find out how ready for change you really are.
All about a new community platform to watch, Rasa.io.
More info from Michael Wilson, CEO of Small World Labs, on the new merger with Personify, in response to some thoughts by Ben Martin.
Frustrated with how to make money using social media? Learn what social intelligence can do for you by joining our friend Melinda Wittstock in this great webinar.
Online Community Results is currently accepting sponsors for the 2016 Online Community Software Selection Guide.
Millennials don't understand when we use tools that don't do what we need them to do.
Have you conducted surveys and realized the responses left you with far more questions? Have you analyzed your organization’s data and then you wonder how you can learn more about members?