Industry Insider

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What are your trends and predictions for 2015? Read More

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Lots of good stuff in this Altimeter report on Digital Transformation. Read More

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Often, our best and most reliable resources are right under our nose – we just have to know where to look. What are some of your favorite resources that you’ll be using as you get ready for #GivingTuesday? Read More

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I've partnered with Ben Martin of Online Community Results to offer an on-demand, crash course on the Essentials on Online Community Management (EOCM). We designed this course for community managers (full or part-time) and the executives who oversee community management. Read More

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Here are 5 quick tips that you can easily implement today to get your company dominating on social media. Read More

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Find out how today's best social brands are reaching their goals -- and you can too. Read More

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Short answer - influencer marketing human to human interaction. Maddie Grant, interviewed by Encore Alert in their League of Extraordinary Marketers Series. Read More

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In this one-hour webinar, analysts Andrew Jones and Charlene Li share how insights can be gleaned from social media to: 1) Identify and better understand prospects and customers throughout the customer lifecycle, and 2) Deliver targeted, personalized messages and experiences to them across channels. Read More

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"As communications patterns have shifted to a reality where everyone is the spokesperson for your nonprofit, how you and your colleagues use social media can greatly impact your organization's reputation and relationships with the community." Read More